I build the same integrations I'd want if I owned the agency.
Kyle Young
Founder, OpsHarbor
Built for Independent
Home Care Agencies
One automation engineer, one integration stack, no chatbot reseller markup.
Here's why OpsHarbor exists and how it works.
About Us
Engineering-Led Automation,
Not a Reseller Layer
Not a Reseller Layer
Our Mission
Home care agencies lose caregivers they already paid to recruit, not because owners aren't working hard enough, but because an application that lands at 9pm sits untouched until someone has a free minute. Caregivers say the three-to-four-week wait for a callback is exactly why they stop answering. OpsHarbor works with the scheduling software you already run and handles the calling: applicant screening, after-hours family inquiries, open-shift coverage, clock-in chasing, and credential expiry. No new login, no rip-and-replace, and no care advice given, ever.
Plugs Into
Your Existing Stack
Trademarks belong to their respective owners. Compatibility, not partnership.
How We Work
Four Principles, No Exceptions
Non-Advisory by Design
Every workflow we build stays strictly administrative. Screening, scheduling, reminders and intake, never care advice, never a clinical assessment, and never a plan of care. That line is not a preference, it is where your care manager's judgment begins, and we build to it every time.
No Rip-and-Replace
You keep your scheduler. We build into it, not around it. There's no new login for your staff to learn and no data migration project. If the integration can't plug into what you already run, we don't ship it.
Owned Infrastructure
The voice AI runs on our own self-hosted stack rather than a per-minute reseller API. Telephony and speech usage still carry real per-minute costs from the underlying carriers, but they're passed through at cost with no markup from us, so pricing stays predictable as call volume grows.
One Engineer, Direct Access
No account manager relaying requests to an offshore build team. You talk directly to the person building and maintaining your automation, from the first workflow to the tenth.
Stack
Our Software,
Your Existing Tools
Your Existing Tools
We build and host the automation layer ourselves, then wire it straight
into the systems your agency already runs. No middleware, and no
third-party SaaS holding your data.
into the systems your agency already runs. No middleware, and no
third-party SaaS holding your data.
The Problem
Why Agencies
Need This
Need This
What You're Actually Getting
Non-Advisory by Design
Administrative calling only, never care advice or a plan of care
COMPLIANCE
Self-Hosted Infrastructure
Your data runs on our own servers, not a third-party SaaS platform
DATA
Flat Monthly Pricing
One setup fee for the build, then a flat monthly for hosting, monitoring and maintenance
PRICING
Scheduler-Connected Workflows
Works with AxisCare, WellSky and AlayaCare
ACCESS
FAQs
Frequently Asked
Questions
Questions
No. We work with the scheduler you already run. AxisCare, WellSky Personal Care and AlayaCare publish developer documentation, so we build straight against their APIs. If you run something else, we use a secure scheduled export and import instead. There's no new login for your staff and no data migration.
The automation is strictly administrative: screening, scheduling, reminders and intake. It never gives care advice and never assesses a client. That stays with your care manager or nurse. Separately, outbound AI calls need prior express consent under the TCPA, so we build that consent capture into your application form and onboarding packet.
We'll play you a real demo call on our own line before you commit to anything. If it doesn't sound good enough to put in front of your callers, we don't ship it.
The Recruiting Agent starts at $1,500/mo plus a $2,000 one-time setup fee. Adding after-hours intake and open-shift coverage runs to $2,500/mo. Exact pricing depends on your scheduler and call volume, and we'll quote it on a call.
Recruiting calls are typically live within a couple of weeks of getting access to your scheduler. The inbound agents take a bit longer, since we script and test the call flow with you before it ever answers a real family.
Contact
Let's Talk About
Your Agency
Your Agency
E-mail address
hello@opsharbor.io