Scope the Call
We agree what the agent says, what it must never say, and what counts as a good outcome. You approve the script before anything dials.
Caregiver Recruiting
Agent
An application at 9pm gets a phone call at 9:01pm. Screened against your requirements,
booked for an interview, and logged before they ever go cold.
The Fastest Callback in Your Market
Caregiver turnover runs about 75% a year, according to the Activated Insights 2026 Benchmarking Report, and replacing one caregiver costs somewhere between $1,500 and $5,000 once you count posting, training, supervisor time and the shifts nobody covered. For a 45-caregiver agency that is $52,500 to $108,000 a year spent standing still. The leak is not usually the job ad. Agencies take three to four weeks to respond to an applicant, and caregivers say plainly that the wait is why they stop answering. By the time someone calls, they have taken another job. This agent closes that window to about a minute. The moment an application lands, it calls, works through your screening questions, and books an interview into your calendar.
It is not a text blast and it is not an app notification. It is a phone call, which is what actually gets answered by a workforce that is often driving, on shift, or between clients.
What We Do?
We start from your actual hiring bar. Which certifications you require, how far someone can reasonably travel, what hours you are short on, whether you will take someone with no experience. Those become the screening questions the agent asks, in the order a good recruiter would ask them, with follow-ups when an answer is unclear.
Consent is built in from the first day rather than bolted on. The FCC ruled in February 2024 that AI-generated voices count as an artificial or prerecorded voice under the TCPA, so outbound calls need prior express consent. We add that language to your application form so every person the agent calls has already agreed to it, and we keep the record that proves it.
Key Deliverables
A working outbound screening agent connected to your application form and your calendar, with the consent language, the call script and the escalation rules all documented and yours to keep.
- Outbound screening agent tuned to your hiring criteria
- Consent capture wired into your application form
- Interviews booked directly into your calendar
- Every call recorded, transcribed and attached to the applicant
What’s included?
- + Screening script written with you
- + Consent language for your application
- + Calendar and scheduler integration
- + Weekly review of call outcomes
Process
How We
Build It
Build It
FAQs
Frequently Asked
Questions
Questions
Within about about a minute of the application hitting your form. That is the entire point of the product, and it is the number we hold ourselves to.
It retries on a schedule you set, leaves a voicemail on the last attempt, and flags the applicant for a human callback rather than dropping them silently.
No. It asks your screening questions and records the answers. Who gets an interview and who gets hired stays with you. The agent books, it does not judge.
Yes, with consent, which we build into your application form. The FCC treats AI voices as artificial or prerecorded under the TCPA, so prior express consent is required. Have your own counsel review the wording for your state.
Contact
Let’s Talk About
Your Agency
Your Agency
E-mail address
hello@opsharbor.io
Response time
Within one business day